Data We Hold and Why We Hold It
When you register, we collect your name, email address, phone number and the payment method you choose — whether that is Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX. This lets us verify your account, process withdrawals and keep your wallet balance accurate. Session data
-
1
— device type, IP address, pages visited — is logged automatically to detect irregular access and keep your account secure. We do not sell this data to third parties. Payment transaction records are retained as required by applicable financial compliance obligations; general account activity logs are
-
2
kept for a shorter rolling period and deleted on schedule. If you access our platform from Seremban or anywhere else in Malaysia, the same data handling applies regardless of location. Our legal basis for processing your data rests on contract performance (running your account), legitimate interest
-
3
(fraud prevention) and, where required by local law, your explicit consent. You can withdraw consent for non-essential processing at any time through your account settings or by contacting support directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.